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Terms of Service

Last updated: April 14, 2026

1. Acceptance of Terms

By accessing or using the Prime Broker platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service. These Terms apply to all visitors, users, and others who access the Service.

2. Description of Service

Prime Broker provides an online platform for buying, selling, and managing shares and securities. The Service includes access to market data, portfolio management tools, transaction processing, and related financial services. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time without prior notice.

3. Account Registration

To use certain features of the Service, you must register for an account. When you register, you agree to:

  • Provide accurate, current, and complete information during the registration process.
  • Maintain and promptly update your account information to keep it accurate and complete.
  • Maintain the security and confidentiality of your login credentials.
  • Accept responsibility for all activities that occur under your account.
  • Notify us immediately of any unauthorized use of your account.

You must be at least 18 years old to create an account and use the Service.

4. Know Your Customer (KYC) Requirements

In compliance with applicable laws and regulations, you may be required to complete identity verification (KYC) before accessing certain features of the Service, including but not limited to trading and withdrawal of funds. You agree to provide all requested documentation promptly and accurately. We reserve the right to restrict or terminate accounts that fail to complete the verification process.

5. Trading and Transactions

When you place an order through the Service, you acknowledge and agree that:

  • All trades are executed on a best-effort basis and are subject to market conditions.
  • Prices displayed on the platform may be subject to delays and may not reflect real-time market prices.
  • Once an order is confirmed and executed, it cannot be reversed or cancelled.
  • You are solely responsible for your trading decisions and any resulting gains or losses.
  • Platform fees and commissions may apply to transactions as disclosed on the platform.

6. Deposits and Withdrawals

Deposits and withdrawals are subject to verification and processing times. We reserve the right to hold, delay, or refuse any transaction if we suspect fraudulent activity, money laundering, or any violation of these Terms. Minimum deposit and withdrawal amounts may apply. All transactions are subject to applicable fees as displayed on the platform.

7. Prohibited Activities

You agree not to engage in any of the following activities:

  • Using the Service for any unlawful purpose or in violation of any applicable laws.
  • Market manipulation, insider trading, or any form of fraudulent trading activity.
  • Attempting to gain unauthorized access to other users' accounts or the platform's systems.
  • Interfering with or disrupting the integrity or performance of the Service.
  • Using automated systems, bots, or scripts to interact with the Service without our express permission.
  • Impersonating any person or entity, or falsely representing your affiliation with any person or entity.

8. Intellectual Property

The Service and its original content, features, and functionality are owned by Prime Broker and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent.

9. Risk Disclosure

Investing in securities involves substantial risk, including the possible loss of principal. Past performance does not guarantee future results. The value of investments can go down as well as up. You should carefully consider your investment objectives, level of experience, and risk appetite before using the Service. Prime Broker does not provide investment advice, and nothing on the platform should be construed as such.

10. Limitation of Liability

To the maximum extent permitted by law, Prime Broker shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of the Service. Our total liability shall not exceed the amount of fees paid by you to Prime Broker in the twelve (12) months preceding the claim.

11. Account Suspension and Termination

We reserve the right to suspend or terminate your account at our sole discretion, without prior notice, for conduct that we determine violates these Terms, is harmful to other users, or is otherwise objectionable. Upon termination, your right to use the Service will immediately cease. Any funds in your account will be handled in accordance with applicable laws and regulations.

12. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use the Service after revisions become effective, you agree to be bound by the revised terms.

13. Governing Law

These Terms shall be governed and construed in accordance with the laws of the jurisdiction in which Prime Broker is registered, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved through binding arbitration or in the courts of the applicable jurisdiction.

14. Contact Us

If you have any questions about these Terms, please contact us at:

support@primebroker.co